I know this has been a topic, but here is the exact quote from Send Out Cards web site a long with many other questions that people may have about Send Out Cards. All of these are quotes you can also find in send out cards web site.... Hope this helps.
Sophia McKenna
Independent Send Out Card Distributor
www.sendoutcards.com/sophiamckenna
sophiamckenna@gmail.com
"How do I send a campaign?
To send a campaign, please follow these steps:
1. From your Main Menu click the "Contacts" link at the top of the page.
2. To send a campaign to a group, select the group at the bottom of the page and click the "Find Contact" button. If you only wish to send the campaign to one individual, just search for that one person using one of the fields under Find a Contact and then clicking on the "Find Contact" button.
3. Once you have group (or individual) listed, un-check anyone you don't want to send the campaign to. The campaign will only be sent to people that are checked in this list.
4. At the top left will click on Select Campaign drop-down menu and pick the campaign you want to be sent.
5. Click on the "Send Campaign to Checked" button.
6. A confirmation of how much the campaign is going to cost in points and postage will appear. If you have enough points and postage you can either continue by clicking the "Yes" button or cancel by pressing the "No" button.
7. If you do not have enough points and postage you will be prompted to purchase more. This will open a new tab or window and take you to the Purchase Products page. Once you are finished you can return to sending the campaign.
Updated 2/2/2012"
"How do I import my contacts?
Before you can import your contacts you will need to have your contacts in an Excel readable format. If they are not currently in Excel you should be able to export them from your current contact management tool (Outlook, ACT, etc) into Excel.
1. Open your contacts in Excel.
2. Be sure that you have a column heading in row 1 of each column. It should contain the following column headers with the appropriate information below each column (*required field): *First Name, *Last Name, Company Name, Email Address, *Address 1, Address 2, *City, *State, *Zip, Country (required if outside the US), Work Phone, Home Phone, Fax Number, Cell Number, Pager Number, Birthday, Anniversary, Spouse's Name, Spouse's Birthday, **Group **If you are importing your contacts into a group you will also need to create a group in SendOutCards under the "Contacts" and then "Groups" link. In Excel you should have a column heading called Group and in all the cells below the name of the group you will be importing into. The group name is case sensitive! Be sure the group name is listed the same in SendOutCards and on your Excel spreadsheet.
3. Once the document is formatted go to File and Save As.
4. The File Type should be changed to Text (tab delimited).
5. Give the file a new name and save the file somewhere you will be able to easily locate, for example on the desktop.
6. Once the document has been saved, go to the SendOutCards Main Menu and click on the "Contacts" link.
7. Now click on the "Import Contacts" link found on the bottom of the page.
8. Click the "Choose File" button and find the Text (tab delimited) file you saved, and then click the "Upload File" button.
9. Click on the drop-down arrows that read "Not In File" to view your column headings.
10. Match your column headings to the areas on the left.
11. Enter a name for the upload under "Profile Name."
12. Click "Update Profile." A sample of your upload will appear, verify that this information is correct.
13. Click on "Import Entire File."
14. You will be taken to the Main Menu and receive a message that says, "Your contacts have been imported successfully." Your contacts are now in the Contact Manager.
Updated 2/2/2012"
"What is a monthly subscription?
A monthly subscription is a reoccurring charge you can set up so that points are automatically added to your account. Monthly subscription options allow you to buy points at lower prices. If you purchase a monthly subscription of $31 (100 bonus points), you will receive preferred pricing on all your points, which is $0.31 each. If you purchase a monthly subscription of $9.80 (20 bonus points), you will receive retail pricing on all your points, which is $0.49 each. For Distributors, it is recommended that you have a monthly subscription of at least $31. This will help you meet the requirements to receive commissions and bonuses.
Updated 11/8/2012"
"How do I send cards to the military?
The USPS has compiled information regarding sending mail to our troops on this webpage
https://www.usps.com/ship/apo-fpo-guidelines.htm""What size is a BIG Card?
8.2 x 11.5 inches
2/2/12"
"What is a Card Campaign?
The SendOutCards system allows you to send a card to a single recipient or multiple recipients. The Card Campaign feature gives us an advanced way to send one card or multiple cards to multiple recipients on multiple dates.
So how is the Card Campaign feature different from the "Multiple Recipients" feature found in the "Choose The Recipients" step of creating a card? The "Multiple Recipients" feature allows you to send a card to as many people as you would like, but the card is not saved so you can not reuse it at a different time.
Updated 7/11/12"
"How do I create a PicturePlus 2.0 card?
In the Card Catalog there is an icon located in the upper left corner. By clicking the "Create a Custom PicturePLUS 2.0 Card" button you may select a layout. This will then take you to the card editing process where you may customize and personalize your card as stated above.
To make the card a permanent card, click the "Make PicturePlus 2.0" button at the top. The card will now be in your Card Catalog under My Cards and then PicturePlus 2.0 Cards.
Watch the "How to Send a Card" tutorial 2/2/12"
"I am a customer. How do I edit/cancel my subscription?
From your Main Menu click the "Customer Account Manager" link found at the top of the page. Next, click the link "My Subscription" and then "View/Edit subscription profile." You can modify your subscription by changing the date it runs, the amount of points you buy, or your payment information. If you would like to cancel the subscription, click the "Cancel Profile" at the bottom of the page located below the subscription information, then confirming the cancelation of the subscription by clicking "Yes." You can also cancel your subscription by filling out the following form and faxing or mailing it back to us: https://www.sendoutcards.com/images/pdf/cancellation_form.pdf 2/2/12"
"How do I create a card?
To create a card, select "Cards" then "Create A Card" in the red bar. This will take you to our Card Catalog where you can select from thousands of pre-designed cards or make your own custom card using PicturePlus 2.0. Follow these simple steps:
1) Choose Your Card. Once you've made your card selection, you'll choose the type of card you'd like to send. You can choose a postcard, 2-panel card, 3-panel card, or Big Card.
2) Personalize It. Your card will appear in the Card Editor. From here you can add a heartfelt message, include photos, elements, etc.
3) Choose The Recipients. Here you will enter your return address information and the mailing name/address for your recipient.
4) Add A Gift. This is where you have the option to choose from various gift items to send with your card.
5) Confirm. The last step of sending your card is to verify that the information you've provided is correct. You will also be shown the total amount of points and expense that will be deducted from your account. 2/2/12"
